| Feature or Module |
 |
 |
| Std. |
Prof. |
Std. |
Prof. |
| Account and Contact Management |  |
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 |
 |
| Calendar |  |
 |
 |
 |
| Notes and Attachments |  |
 |
 |
 |
| Direct E-Mail |  |
 |
 |
 |
| Activity and Task Management |  |
 |
 |
 |
| Search (Advanced Find) |  |
 |
 |
 |
| Reports |  |
 |
 |
 |
| User and Business Management |  |
 |
 |
 |
| Customization Tools and Utilities |  |
 |
 |
 |
| Opportunity Management |  |
 |
|
|
| Lead Management |  |
 |
|
|
| Correspondence / Mail Merge |  |
 |
|
|
| Territory Management |  |
 |
|
|
| Microsoft CRM Sales for Microsoft Office Outlook Client |  |
 |
 |
 |
| Quotas | |
 |
|
|
| Quotes, Orders, and Invoices | |
 |
|
|
| Workflow | |
 |
|
 |
| Product Catalogue | |
 |
|
|
| Sales Literature | |
 |
|
|
| Competitor Tracking | |
 |
|
|
| Sales Process Methodology | |
 |
|
|
| Lead Routing | |
 |
|
|
| Integration to Microsoft Great Plains 7.5 or 8.0 | |
 |
|
|
| Case Management | |
|
 |
 |
| Knowledge Base Management | |
|
 |
|
| Activity and Case Queuing | |
|
 |
 |
| Contract Management | |
|
|
 |
| Product Catalogue | |
|
|
 |
| Data Migration |  |
 |
 |
 |