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Microsoft Certified Partners in Reading, Berkshire, United Kingdom Authorised resellers if Microsoft CRM for small businesses based in Reading, Berkshire, England, United Kingdom CRM for Training Services, online product, customer relationship management solution ecommerce website design and development Microsoft .NET based development services Real Estate CRM, online management of properties .NET Solutions Custom development on contract Search properties in UK on PropertyChart.com Browser based applications for internet and intranet Get your website made for buying and selling your products Manage your ecommerce website build more profitable customer relationships through increased sales effectiveness and more consistent customer care.

What is Microsoft CRM

Microsoft® Customer Relationship Management (Microsoft CRM) is a software solution that helps companies build more profitable customer relationships through increased sales effectiveness and more consistent customer care. Microsoft CRM is designed specifically for mid-market businesses, enabling them to handle a full range of sales and customer service functions.

Authorise resellers of Microsoft CRM in Reading, United Kingdom

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Why SharePoint? & the Problem it Solves

Information and communication are the most important aspects for success in today’s business world. The companies, who manage these aspects well, manage to grow better that their competitors.

We are going to see an information explosion like we've never seen before, and what will separate the winners from the losers is how they navigate the business paradox. Gartner Group has predicted that by the end of 2006, if companies haven't consolidated their data into one view they will no longer be considered competitive in their market


So what are the challenges?



In today’s world, the scenario across businesses is:

  • Employees get 50%-75% of their relevant information directly from other people
  • More than 80% of enterprise's digitized information reside in individual hard drives and in personal files
  • Individuals hold the key to the knowledge economy and most of it is lost when they leave the enterprise


Technical Challenges

The technological aims of any business today are:

  • Want to do more with less
  • Leverage existing investments
  • Rationalise systems and tools
  • More than 80% of enterprise's digitized information reside in individual hard drives and in personal files
  • Better transparency, efficiency inside the organisa
  • Improved ways of working with external parties
  • Security


Can technology deliver?

The solution lies in technology and its implementation. Technology is just an enabler, but new improvements are more enabling than old methods.

To overcome the challenges you must focus on improving:

  • The quality of information stored
  • The ability to find that information
  • The ability to learn from what is found
It’s not just about documents, Information and knowledge is held in all sorts of repositories

How SharePoint Technologies Can Help?

The solutions come in two categories depending on your requirement category.

  1. Windows SharePoint Services (WSS)
  2. SharePoint Portal Server (SPS)
The basic requirements can be easily satisfied by WSS for most small businesses. When your requirements increase, you can install SPS.

The benefits offered by these solutions are:

  • Role and process specific - Specific applications for HR, IT, Professional Services, Everyday Business Administration and Collaboration Activities
  • Easy to use - Integration with familiar Office applications; intuitive Web management
  • Customisable - Just like any other WSS site, users can adjust layout, appearance. Even a non-technical person can manage it.
  • Extensible – The platform can be easily extended by plugging in components suitable to your business requirements. The components can procured in 3 ways –


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W3Quest : Homepage, Custom Development, Microsoft Dynamics CRM, Training CRM
W3Quest InfoTech Ltd.
22, Benyon Court, Bath Road
Reading, Berkshire
RG1 6HR
United Kingdom

Tel: 0845 838 5927
E-mail: info@W3quest.com